Our Commitment

UKPoliticsDecoded is committed to accuracy, transparency, and high editorial standards. We take all complaints seriously and aim to resolve issues promptly, fairly, and openly.

This policy explains how you can raise a concern about our content and how we will respond.

What You Can Complain About

You may submit a complaint if you believe that:

  • A published article contains a factual inaccuracy
  • Information is misleading, incomplete, or unclear
  • Our reporting breaches our stated Editorial Standards
  • We have failed to correct an error promptly
  • Our content has caused unfair harm or misrepresentation

We do not consider complaints about:

  • Disagreements with editorial judgement
  • Political opinions expressed by readers on external platforms
  • Content published on third party sites we link to

đź“§ How to Make a Complaint

Please email us at:

Email: complaints@ukpoliticsdecoded.uk
(or use contact@ukpoliticsdecoded.uk if you prefer)

Include:

  • A link to the article
  • A description of the issue
  • The correction or action you believe is appropriate
  • Any supporting evidence

We will acknowledge your complaint within 5 working days.

How We Handle Complaints

Once received, we will:

  • Review the article and the concerns raised
  • Assess the issue against our Editorial Standards
  • Consult sources, records, and relevant documentation
  • Decide whether a correction, clarification, or update is required

You will receive a full response within 21 working days.

If a correction is made, it will be:

  • Clearly marked on the article
  • Logged transparently
  • Distinguished from routine editorial updates

⬆️ Escalation

If you are not satisfied with our response, you may request a further internal review.

If UKPoliticsDecoded becomes a member of an approved press regulator such as IMPRESS, unresolved complaints may be escalated externally in accordance with the regulator's procedures. We will update this page if and when such membership is confirmed.

⚖️ Our Principles

We handle all complaints in line with our core values:

  • Accuracy. Factual clarity and evidence based reporting
  • Neutrality. Non‑partisan, independent journalism
  • Transparency. Open corrections and clear communication
  • Fairness. Respectful and timely handling of concerns