When Liam moved into his rented home, the bath taps didn't work, cupboard handles came off in his hand, and daylight streamed through gaps in the external door frames. After months of waiting for repairs, he fitted his own mixer shower and paid to fix the draughts himself. For years, tenants like him have shouldered the hidden costs of making homes liveable.
That era may now be drawing to a close. The government's Renters' Rights Act 2025, which has just received Royal Assent, abolishes Section 21 "no fault" evictions and extends the Decent Homes Standard to the private rented sector for the first time. Ministers are calling it the most significant overhaul of renting in nearly four decades.
🏠 What the Act Delivers
- End of Section 21 "no fault" evictions - landlords must now provide valid reason to end tenancy
- Decent Homes Standard extended to private rented sector for first time
- Stronger tenant protections against unfair rent increases and deposit deductions
- New Private Rented Sector Ombudsman to handle complaints and disputes
- National database to track landlord compliance and property standards
- Ban on discrimination against tenants with children or receiving benefits
The End of "DIY Tenancies"
For millions of renters across the UK, the phrase "DIY tenancy" will resonate deeply. It describes the reality where tenants, faced with unresponsive landlords and substandard properties, end up paying out of their own pockets to make their homes safe, warm, and liveable.
The Renters' Rights Act 2025 aims to end this practice by introducing legal standards that landlords must meet and strengthening tenants' ability to challenge costs unfairly passed on to them.
The Scale of the Problem
Recent surveys reveal the extent of tenant-funded repairs and improvements:
- 62% of private renters have paid for repairs that should have been the landlord's responsibility
- Average annual cost: £1,200 per household on maintenance and improvements
- Common issues: Heating systems, damp and mould, electrical problems, and structural repairs
- Deposit disputes: Over 40% involve disagreements about "betterment" charges
- Fear factor: 38% of tenants avoid reporting problems due to eviction fears
Key Provisions of the Act
Abolition of Section 21 Evictions
The most significant change is the end of Section 21 "no fault" evictions, which allowed landlords to evict tenants without providing a reason after the fixed term expired.
- New Requirements: Landlords must now provide valid grounds for eviction
- Valid Grounds Include: Rent arrears, property damage, antisocial behavior, or landlord wanting to sell/move in
- Notice Periods: Extended notice periods for most eviction grounds (2 months)
- Court Process: All evictions must go through proper legal channels
- Retaliatory Evictions: Stronger protections against eviction after complaints
Decent Homes Standard for Private Sector
For the first time, private landlords will be legally required to meet the Decent Homes Standard that has applied to social housing since 2004.
- Structural Integrity: Properties must be free from serious disrepair
- Modern Facilities: Adequate heating, hot water, kitchen, and bathroom facilities
- Thermal Efficiency: Reasonable insulation and energy efficiency measures
- Health and Safety: Free from serious hazards including damp, mould, and electrical dangers
- Accessibility: Basic accessibility features where required
Enhanced Tenant Protections
The Act introduces multiple new protections for tenants:
- Rent Increase Limits: Rent can only be increased once per year with proper notice
- Challenge Process: Tenants can challenge excessive rent increases at tribunal
- Deposit Protection: Stronger rules on deposit deductions and faster return processes
- Pet Rights: Landlords cannot unreasonably refuse pets
- Discrimination Ban: Protection for families with children and benefit recipients
The End of "Betterment" Charges
One of the most immediate impacts for tenants will be on end-of-tenancy costs. Under previous arrangements, disputes over deposit deductions were common, with many tenants charged for improvements that left properties in better condition than when they moved in.
What Were Betterment Charges?
Betterment charges occurred when landlords demanded payment for:
- Professional Cleaning: Beyond what a tenant could reasonably achieve
- Redecoration: Full repainting when only touch-ups were needed
- Carpet Replacement: New carpets when cleaning would suffice
- Upgrades: Improvements beyond restoring the original condition
- Excessive Repairs: Gold-standard fixes for minor damage
New Protections Against Unfair Charges
The Act strengthens tenants' ability to challenge deductions:
- Clear Standards: Defined criteria for legitimate charges vs. improvements
- Evidence Requirements: Landlords must provide detailed justification for deductions
- Independent Resolution: New ombudsman to adjudicate disputed charges
- Wear and Tear Recognition: Clearer guidelines on normal deterioration
- Quick Resolution: Faster dispute resolution processes
💬 Real Impact
"I don't mind doing the odd bit of DIY, but I shouldn't have to pay to make a house safe and liveable. That's what rent is for." - Liam, tenant who inspired the "DIY tenancies" description
New Enforcement Infrastructure
Private Rented Sector Ombudsman
A new ombudsman service will provide free dispute resolution for tenants:
- Complaint Handling: Free service for unresolved disputes with landlords
- Enforcement Powers: Ability to order compensation and remedial action
- Landlord Registration: Requirement for all landlords to join the scheme
- Public Database: Searchable records of landlord compliance and complaints
- Quick Resolution: Streamlined process avoiding lengthy court proceedings
National Landlord Database
The Act establishes a comprehensive database tracking:
- Property Standards: Compliance with Decent Homes Standard
- Landlord History: Track record of property management and tenant treatment
- Enforcement Actions: Records of penalties and legal proceedings
- Tenant Reviews: Verified feedback from current and former tenants
- Public Access: Searchable by prospective tenants researching landlords
Political and Social Impact
Government Position
Ministers have hailed the Act as "historic" legislation that delivers on long-standing manifesto commitments:
- Housing Secretary: "This is the biggest change to renting since the 1980s"
- Promise Delivered: Fulfills key election pledge on housing reform
- Economic Benefits: Expected to improve productivity through better housing
- Social Justice: Addresses power imbalance between landlords and tenants
- Market Stability: Should improve overall rental market standards
Campaign Group Response
Housing charities and tenant advocacy groups have welcomed the legislation:
- Shelter: "The culmination of a decade-long fight for tenant rights"
- Generation Rent: "A game-changer for millions of renters"
- Citizens Advice: "Long-overdue protection for vulnerable tenants"
- End Fuel Poverty Coalition: "Will help address cold, damp homes"
- Disability Rights Groups: "Better accessibility standards for disabled tenants"
Industry Concerns
Landlord organizations have expressed mixed reactions and implementation concerns:
- National Residential Landlords Association: Warns about compliance costs driving small landlords away
- British Property Federation: Calls for phased implementation to avoid market disruption
- Smaller Landlords: Concerns about bureaucracy and increased costs
- Property Managers: Need for clear guidance on new requirements
- Legal Profession: Anticipates increase in landlord-tenant disputes during transition
Implementation Challenges
Local Authority Enforcement
The success of the Act will largely depend on local authority enforcement capabilities:
- Resource Constraints: Many councils lack staff for increased enforcement duties
- Training Needs: Officers require training on new standards and procedures
- Inspection Capacity: Current capacity insufficient for universal property inspections
- Funding Questions: Unclear whether additional government funding will be provided
- Coordination Challenges: Need for consistency across different local authorities
Transition Period Risks
The transition to new regulations may create temporary challenges:
- Market Uncertainty: Some landlords may exit market before new rules take effect
- Rent Increases: Pre-emptive rent rises to cover anticipated compliance costs
- Selective Lettings: Increased discrimination against higher-risk tenant groups
- Guidance Delays: Implementation details may take months to clarify
- Court Backlogs: Increased caseload as eviction process changes
Long-Term Implications
Market Transformation
The Act is expected to fundamentally change the private rental market:
- Professional Standards: Higher barriers to entry may professionalize the sector
- Property Quality: Universal improvement in rental property standards
- Tenant Security: Greater confidence to report problems and invest in homes
- Market Consolidation: Possible shift toward larger, professional operators
- Investment Changes: Focus on quality rather than quantity of rental properties
Social Benefits
Beyond housing, the Act may deliver broader social improvements:
- Health Outcomes: Better housing conditions reducing illness and healthcare costs
- Child Welfare: Stable, decent housing improving educational and developmental outcomes
- Economic Productivity: Workers more productive when living in decent conditions
- Social Mobility: Reduced housing costs allowing investment in education and careers
- Community Stability: Less forced movement creating stronger local communities
International Context
The UK's reforms align with international trends toward stronger tenant protection:
- Germany: Strong tenant rights and rent control mechanisms
- Netherlands: Comprehensive housing quality standards and dispute resolution
- France: Strict eviction procedures and tenant protection measures
- Ireland: Recently introduced similar reforms to end no-fault evictions
- Australia: Various states implementing comparable tenant protection measures
Conclusion: A New Era for Renters
The Renters' Rights Act 2025 represents a landmark shift in the balance of power between landlords and tenants. For millions of renters who have endured substandard conditions, unfair evictions, and excessive charges, it promises genuine protection and the end of the "DIY tenancy" era.
The abolition of Section 21 evictions removes the sword of Damocles that has hung over tenants, while the extension of Decent Homes Standard to the private sector establishes, for the first time, a legal right to decent housing regardless of tenure.
Most immediately, tenants like Liam should no longer face the choice between living in substandard conditions or paying out of their own pockets to make properties habitable. The strengthened protections against betterment charges mean landlords cannot pass the cost of their responsibilities onto tenants.
However, the Act's success will depend critically on implementation. Local authorities must be given adequate resources for enforcement, clear guidance must be provided to all stakeholders, and the new ombudsman service must prove effective at resolving disputes quickly and fairly.
The transition period will be crucial. While some landlords may initially resist the changes or exit the market, the long-term effect should be a more professional, higher-quality rental sector that better serves both responsible landlords and tenant families.
For the estimated 11 million people living in private rented accommodation, this Act offers the prospect of finally having a home, not just a roof over their heads. It acknowledges that decent housing is not a luxury but a basic right, and that tenants should not have to subsidize their landlords' legal obligations.
The test now is in the delivery. If properly implemented and enforced, the Renters' Rights Act could indeed mark the end of DIY tenancies and usher in a new era where private renting provides the security, quality, and fairness that millions of families deserve.